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Polite Ways to Say "Excuse Me" in Japanese

The most common polite way to say 'excuse me' in Japanese is 'sumimasen'. For softer or more formal situations, you can use 'shitsurei desu ga' or 'osoreirimasu ga'.

The most common way

sumimasen

Excuse me / I'm sorry / thank you (used to get attention, apologize, or express gratitude)

How to say it: The 'u' in 'su' is often devoiced, so it sounds like 's'mimasen'. Keep the pitch relatively flat with a slight rise on 'mi'.

Other ways to say it

  • formal

    shitsurei desu ga

    Excuse me, but... (used to politely preface a question or request)

    When to use it: When approaching a stranger or superior to ask for information or a favor, especially in formal settings.

  • very formal

    osoreirimasu ga

    I'm terribly sorry to trouble you, but... (a highly polite way to get attention or make a request)

    When to use it: In business settings or when speaking to someone of much higher status, to show deep respect.

  • casual-polite

    chotto sumimasen

    Excuse me for a second (a softer, more casual way to get attention)

    When to use it: When you need to briefly interrupt someone you know or a stranger in a casual context, like asking for directions.

  • polite

    sumimasen ga

    Excuse me, but... (a polite way to preface a request or question)

    When to use it: When making a request or asking a question in a polite manner, like asking someone to do something.

  • formal

    shitsurei shimasu

    Excuse me for interrupting (used when entering a room, interrupting a conversation, or leaving)

    When to use it: When you need to interrupt a meeting, enter a room, or excuse yourself from a situation.

In a conversation

  1. A

    、。

    Sumimasen ga, shio o totte itadakemasu ka.

    Excuse me, but could you pass the salt?

  2. B

    、。

    Hai, douzo.

    Yes, here you go.

  3. A

    。

    Arigatou gozaimasu.

    Thank you.

Common mistakes

  • ごめん → すみません

    Gomen is casual and can sound rude to strangers or in formal situations.

  • 失礼します → すみません

    Shitsurei shimasu is specifically for entering or leaving a room or interrupting, not for casually getting someone's attention.